Revised norms for operational activities at Speed Post Sorting Hubs, Intra-Circle Hubs and CRCs
Copy of D.G. Posts letter No. 28-8/2011-D dated 17.01.2013 on the above subject matter is reproduced below.
Reference is invited to the Directorate Memo No. 30-64/2009-D dated 08.10.2009, vide which ad-hoc norms for processing of Speed articles at Speed Post Centres were circulated. Attention is also drawn to the Directorate Memo No. 28-5/2006-D dated 13.09.2006, vide which norms for processing of registered articles at Computerized Registration Centres (CRs) were circulated.
2. The matter relating to revision of norms for various activities at Speed Post Sorting Hubs, Intra-Circle Hubs and CRCs was under examination at this Directorate . Based on the Wok Study undertaken by the Directorate with respect to Speed Post operations at Speed Post Centres (restructured as ‘Sorting Hubs’ as part of Mail Network Optimization Project) and extension of operational processes followed at Speed Post Hubs and Intra-Circle Hubs to the CRCs, norms for various activities have been revised. The revised norms are given at the Annexure and would be applicable to Speed Post Sorting Hubs and Intra-Circle Hubs as well as CRCs.
3. The revised norms for activities at Speed Post Sorting Hubs, Intra-Circle Hubs and CRCs would be applicable with immediate effect.
This issues with the concurrences of Integrated Finance Wing and approval of Secretary (Posts)
Director (Mail Management)
REVISED NORMS FOR ACTIVITIES AT SPEED POST SORTING HUBS, INTRA-CIRCLE HUBS AND COMPUTERIZED REGISTRATION CENTRES (CRCS).
Item of Work
Revised time factor(
Switching on and opening of computer by user
Receipt of bag
0.166 rounded to 0.17
Examination & opening of bags
Examination of articles received
Scanning of article in receipt
0.44 (25 articles per minute or 1500 per hour)
Sorting of articles
0.063 (950 articles per hour)
Scanning of article for dispatch
0.04 (25 articles per minute)
Generation of list
Closing of bags
Preparation ofmail lists
Opening/examination/sorting and preparation of bundles
(i) Dispatch of Mail
(ii)Receipt of bag from sorter
(iii) Preparation of TBs
(iv)Dispatch of mail
1 minute per bag
10% of total work hours.
Clicking shift end and switching off computer by SA/RSA
1 on 6 SAs/RSAs.
On less than 6 SAs/RSAs, coefficient of 1.20 hrs. is required to be given on each SA/RSA
Note: Articles for the purpose of CRC include ‘High Value Money Orders (HVMOs).